Responsibilities:
Management

• Be a leader and keep for team motivated in order to achieve exceptional results.
• Develop talents from your team by improving their skills.
• Responsible for the quality of the team (uniform, grooming, service)
• Support given for recruiting team and manage the integration of new joiners.
• Transmit product and sales training to sales staff and optimize mystery shopping results.

Store Performance

• Set objectives with all the team members and improve their understanding of the business through individual evaluations done regularly on monthly basis.
• Understand the sales targets and KPI in order to push the sales team and motivate them
• Set targets per product category and take the corrective measures when required.
• Improve the cross sells of your department.
• Ensure the upkeep of the selling space and the image of the boutique.
• Represent the brand image within the department.

Leadership

• Dedicate a large part of time to the shop floor and achieve personal sales.
• Welcome clients like a host, identifying their expectations, encourage them to visit the entire Boutique and invite them to discover the Dior universe.
• Lead in creating the best customer experience through a multisensory selling style.

Customer Relations

• Ensure that client details are retrieved and updated.
• Participate actively to events in the boutique.
• Manage customer service in your department.
• Develop a strong clientele base with high potentials and profiles for sales.

Work Experience:

• Minimum 5 years’ experience in similar capacity.
• Experience in Luxury retail will be advantage.

Interested candidates, please submit your full resume and recent photo to recruitment@skillboxthailand.com